General iPad Troubleshooting Tips
Keep your iPad clean
Remember that school iPads are intended for you to use them for school.
- Delete any unnecessary apps (this includes games), photos, videos, documents, etc...
- A general rule of thumb is to have at least 10 GB of free space left on your iPad.
- Other sources say one to two GB. Five GB should be fine if you cannot get to ten GB
- Delete emails and other notifications that are not necessary. Keep up with this on a daily basis.
https://ipadpilotnews.com/2020/01/storage-almost-full-heres-how-to-free-up-space-on-your-ipad/
Keep your iPad up to date
- Go into the app store once in a while and press the account button. Check for app updates.
- Check for system updates, update!
https://support.apple.com/en-us/HT202180#manual
https://support.apple.com/en-us/HT204204
Make sure you are connected
- Make sure you are connected to a network that has Internet access.
- Do you need to restart a network device?
- Is the Internet just down for a few minutes?
- There may be some issues due to the number of people using the networks now.
https://support.apple.com/en-us/HT204051
Steps to Troubleshoot
If you have updated, cleaned up, and made sure your device has Internet access.
- Follow the messages. Do you need a password reset? Do you think you have Internet access but the message says you do not?
Click here to request a USD443 Google password reset
- Check Privacy settings. Does the app need access to the microphone, camera, something else?
- When was the last time your device had a good 15-minute nap? Shut your iPad completely off for 15 minutes. Do not even plug it in to charge.
- Perform a hard reset.
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
Charging/Power
Use a good power cord, the original Apple cable if possible.
Cheap cords cause problems.